• info@lanivendole.com

Privacy policy


Who we are

Lanivendole is a project developed by Associazione Fili Trame e Colori, situated in Italy, Genova Vico S. Cristoforo 9r 16128.

Our website address is: https://www.lanivendole.com/shop.

 

What personal data we collect and why we collect it

“Personal data” is any information relating to an identified or identifiable natural person.

Server log files

You can use our websites without submitting personal data. Every time you access our website, user data is transmitted by your internet browser and stored in protocol files (server log files). This stored data includes e.g. name of the site called up, date and time of the request, amount of data transferred and the provider making the request. This data serves exclusively to ensure smooth operation of our website and to improve our offering. It is not possible to assign this data to a particular person.

Customer account
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.

 

Comments

When visitors leave comments on the site, we collect the data shown in the comment form over the visitor’s IP address and the browser’s user agent string to facilitate spam detection.

An anonymized string created from your email address (otherwise known as hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approving your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so you do not have to re-enter your data when you leave another comment. These cookies will last for a year.

If you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.

When you log in, several cookies will be set to save your login information and screen display options. The access cookies last two days while the cookies for the screen options last one year. If you select “Remember me”, your access will persist for two weeks. If you exit your account, access cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the just edited article. Expires after 1 day.

 

Content embedded by other websites

Articles on this site may include embedded content (such as videos, images, articles, etc.). Content embedded by other websites behave exactly the same way as if the visitor had visited the other website.These websites may collect data about you, use cookies, integrate additional third-party tracking, and monitor interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.

 

With whom we share your data

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

For how long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, modify or delete their personal information at any time (except for their username that they can not change). Website administrators can also view and edit this information.

 

Duration of storage

After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.

 

What rights do you have on your data

If you have an account on this site, or you have left comments, you can request to receive a file exported from the site with the personal data we have about you, including the data you have provided. You can also request that we delete all personal data concerning you. This does not include data that we are obliged to keep for administrative, legal or security purposes.

We will not disclose your information to third parties for direct marketing purposes. If you have any questions about this Privacy Policy, please contact us via the contact us form. In the event of a change in our Privacy Policy, you will find the most recent information on this page.

You shall upon request be granted access to the data that we have collected about you and may correct any mistakes. You have the right to request us to remove your account or block access to such records. We shall respond to such request within 72 hours.

All GDPR data removal requests will be complete within 72 hours with 100% compliance to your request. Depending on the weight of your request, we will do our best inform you how this will limit or prevent you from using our website or services.

Rights of the affected person

If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.

Contact us at any time. Our contact details can be found in our imprint.

 

Right to complain to the regulatory authority

You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.

 

Where we send your data

Collection, processing, and use of personal data in orders

When you submit an order, we only collect and use your personal data where this is necessary for the fulfilment and handling of your requests. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of art. 6 (1) lit. b GDPR and is required for the fulfilment of a contract with you. We will not forward your data to third parties without your explicit consent. This only excludes our service partners which we require in order to handle the contractual relationship or service providers we use to process an order. Along with the recipients named in the clauses of this data protection declaration, these may be recipients in the following categories: Shipping providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping dealers. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.

Use of your email address for mailing of newsletters

We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be removed from the distributor.

For more information about how WooCommerce.com handles personal data, please review their privacy policy. Additionally, you may find information about Jetpack or WooCommerce Services (which requires Jetpack), about sending back customers data here.

 

Using PayPal

All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB (https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB)

How do we protect your data

Data Processor and Data Controller

Associazione Fili Trame e Colori (Stefania Benzi, president and Federica Brigandì, vice president) are your data processors. We process your data in order to continue service with you. Please call our studio telephone in order to talk with us about how we process your data.

We use WooCommerce GDPR(DSGVO) Data Protection from codemenschen.at , that helps us to secure all your user’s private data with the most secure AES Encryption and Decryption with OpenSSL method.